| Emergency Assistance | Community Assistance |
CHILD WELFARE SERVICES |
| Alameda County Dept. of Child Support
Services 2901 Peralta Oaks Court Oakland, CA 94605 1-877-625-KIDS 510-891-5600 Legal Dept. www.co.alameda.ca.us/css |
Establishes paternity and child support orders, collects child, medical, and spousal support payments, modifies orders and provides medical enforcement services. All services are free. |
| Center for Child Protection Children’s Hospital Oakland 510-428-3000 www.childrenshospitaloakland.org/t_healthcare.cfm?id=264 |
The Center for Child Protection provides forensic medical evaluations for possible child abuse or neglect of children from birth to 18 years of age. |
| Center for
the Vulnerable Child Childrens Hospital 747 52nd Street Oakland, CA 94609 510-428-3401 www.childrenshospitaloakland.org/t_healthcare.cfm?id=400 |
The Center for the Vulnerable Child is staffed by an interdisciplinary team dedicated to promoting the health and social welfare of vulnerable or medically fragile children and their families. |
| Child Abuse
Listening, Interviewing & Coordination Center (CALICO) 524 Estudillo Avenue San Leandro, CA 94577 510-895-0702 www.calicocenter.org |
Provides a supportive environment to interview children and facilitate a collaborative response to child abuse in which the needs of the children take precedence. |
| Childrens
Protective Services of Alameda County Emergency Child Abuse Reporting 24-hour hotline: 510-259-1800 |
Provides services for children and youth that are in danger of neglect, abuse or exploitation. |
| East Bay Agency
for Children 510-268-3770 www.ebac.org |
Mental health services for children and victims of crime, sexual abuse, or poverty. |
| Eden
I&R (Information & Referral) 510-537-2710 www.edenir.org |
Handles after-hour calls for reports of child abuse and neglect. |
| Family Support
Services of the Bay Area 510-834-2443 www.fssba-oak.org |
Respite care, kinship support, and home-based services to Bay Area families in crisis. |
| Foster Pal 888-580-3725 or 510-893-9266 |
Advice line for foster parents, operating 3-11 p.m., seven days a week. |
| Grandparents
and Relatives as Second Parents 180 Eastmont Mall Oakland, CA 94605 510-567-1162 |
Provides support services to grandparents and relative caregivers to cope with intergenerational caregiving. |
| Kairos Unlimited P.O. Box 59110 Oakland, CA 94605 510-568-2839 |
The after-hours Shelter Care Component of Kairos places children ages 0-18 into emergency foster homes from 7 P.M. to 8 A.M. on weeknights and all day on weekends and holidays. |
| National
Center for Missing & Exploited
Children www.missingkids.com |
Education and resources for parents, missing children’s photos, and hotline numbers. |
| National Center for Youth Law 405 14th Street, 15th Floor Oakland, CA 94612 510-835-8098 www.youthlaw.org |
Works to protect abused and neglected children, expand access to health care for children and youth, improve child support collection, and improve the overall lives of children. |
| National Runaway Switchboard 800-621-4000 www.nrscrisisline.org |
Non-judgmental, confidential crisis line operates 24 hours a day to help runaway youth, those who are considering running away, and their families. |
| Parental Stress
Service 510-893-9230 1-800-829-3777 Crisis Line www.psshelps.org |
Comprehensive
services to prevent and treat child abuse and promote positive
parenting. |
| Xanthos,
Inc. www.xanthos.org |
Xanthos is a human services organization, active in Alameda and the East Bay, whose programs improve the emotional, psychological and physical health of children, youth and families. |
COUNSELING & SUPPORT |
| East
Bay Agency for Children 2540 Charleston Street Oakland, CA 94602 510-531-7551 www.ebac.org |
Support groups for children, teens, and families living with illness or dealing with loss and trauma. |
| Family Service
Counseling Center 2208 San Leandro Blvd. San Leandro, CA 94577 510-483-6715 |
Therapy for children, adolescents, adults, families, and couples. |
| Girls
Inc. of Alameda County 510-357-5112 www.girlsinc-alameda.org/programs/services.htm |
Pathways Counseling Center provides counseling for children, youth, adults, couples, and families in both Spanish and English. |
| Indigenous
Nations Child & Family
Agency (INCFA) 440 Santa Clara Avenue Oakland, CA 94610 510-645-1430 |
Comprehensive support services for Native American children and families. |
| Jewish
Family & Children’s Services
of the East Bay 2484 Shattuck Avenue, Suite 210 Berkeley, CA 94704 510-704-7475 jfcs-eastbay.org |
Counseling in 9 languages, services and programs for youth, teens, families, Holocaust survivors, seniors, refugees, and immigrants. |
| Network of Care
- Alameda County alameda.networkofcare.org |
Countywide database of services, programs and providers for elderly, seniors, disabled and other family services. |
| Pacific Center
for Human Growth 510-548-8283 www.pacificcenter.org |
Offers gay and lesbian counseling, support groups, and referrals. |
| Parents without Partners Hayward Chapter #53 510-357-1768 www.parentswithoutpartners.org |
Support group for single parents in and around San Leandro. |
| San Leandro Community
Counseling 296 Broadmoor Blvd. San Leandro, CA 94577 510-638-6603 |
Individual counseling. |
Xanthos |
Services include a shelter for runaway and homeless youth, alcohol and drug prevention, parent support groups, anger management classes, domestic violence programs, youth programs, and counseling. |
Domestic Violence
| A Safe Place www.asafeplacedvs.org 510-536-7233 Crisis Line |
Shelter, counseling, assistance with housing and work. |
| Bay Area Women
Against Rape (BAWAR) 510-845-7273 24-hour crisis line |
24-hour hotline provides counseling for rape/incest survivors, rape advocacy and hospital accompaniment. |
| Building Futures
with Women and Children 510-357-0205 Office 510-357-0390 Hotline 866-292-9688 (Toll Free) www.bfwc.org |
Peer support groups, counseling, referral services for domestic violence victims and families. |
| DeafHope 510-538-0107 TTY www.deaf-hope.org |
Information and support for deaf survivors of domestic violence and sexual assault. |
| Family Violence Law Center 510-540-5354 Crisis Hotline 510-540-5370 Business www.fvlc.org |
Crisis counseling, legal assistance and advice, and support groups for victims of domestic violence. |
| Narika 1-800-215-7308 www.narika.org |
Domestic violence counseling for South Asian women. |
| National Domestic Violence Hotline 800-799-7233 www.ndvh.org |
Crisis counseling and referrals to local domestic violence agencies. |
| Oakland Mens
Project 510-835-2433 |
Offers classes and support for fathering and support for women and men involved in domestic violence. |
| Safe Network www.safenetwork.net |
Online resources for domestic abuse victims and agencies. |
| Shelters Against
Violent Environments (SAVE) 510-794-6056 Office 510-794-6055 Hotline www.save-dv.org |
Provides shelter, transitional housing, crisis counseling, support groups, community education, legal clinics, and a hotline for women and children who are victims of domestic violence. |
| Southern Alameda County Domestic Violence
Law Project 510-733-2071 |
Restraining order assistance. |
Drug and Alcohol Services
| Alameda County
Behavioral and Mental Health Services 510-567-8100 |
The Alcohol and Drug Program has information and referral for services in all cities of Alameda County. |
| Alcoholic Anonymous
District 15 AFG 15287 Hesperian Blvd. Suite 5 San Leandro, CA 510-276-2770 |
Self-help groups for people with alcohol and drug addictions. |
| Alanon/Alateen 510-276-2270 www.al-anon.alateen.org |
Support groups for family members who live with chemically dependent individuals. |
| Asian
Community Mental Health Services 510-451-6729 www.acmhs.org |
Substance abuse counseling and assistance. |
| California Smokers Helpline 1-800-766-2888 |
Information on how to quit smoking |
| Narcotics
Education League 3315 International Blvd. Oakland, CA 94601 510-536-4764 |
Drug and alcohol outpatient rehabilitation program and referrals. |
| Native American Health Center 510-535-4460 www.nativehealth.org |
Substance abuse counseling and assistance. |
| Xanthos 510-522-8363 www.xanthos.org |
Drug and alcohol prevention programs for teens |
EMERGENCY ASSISTANCE |
| Alameda County
Fire Department www.co.alameda.ca.us/fire/index.htm |
General information, telephone numbers, department statistics. |
| A Safe Place 510-536-7233 www.asafeplacedvs.org |
Shelter, counseling, assistance with housing and work. |
| Building Futures
with Women & Children 510-357-0205 Office 510-357-0390 Hotline 866-292-9688 (Toll Free) www.bfwc.org |
Peer support groups, counseling, referral services for domestic violence victims and families. |
| Crisis Support
Services of Alameda County 510-849-2212 (Berkeley/Oakland) 510-889-1333 (Hayward/Fremont) |
Crisis counseling for suicide and grief. |
| Davis Street
Family Resource Center 3081 Teagarden Street San Leandro, CA 94577 510-347-4620 www.davisstreet.org |
Emergency food and clothing, counseling, free acute medical care |
| Eden
Area
I&R (Information & Referral) 510-537-2552 (M-F, 10-4) www.edenir.org/ |
Information and referrals for social services, low-cost housing, available shelter space and other emergency services in Alameda County. Calls are free - collect calls accepted. |
| FESCO The
Family Shelter 510-886-5473 www.fescofamilyshelter.org |
A non-profit organization comprised of over 30 churches and community members in the East Bay, reaching out to serve homeless families with food, shelter, clothing, counseling and links to community resources. |
| Poison Control 800-876-4766 800-972-3323 TDD www.calpoison.org |
Immediate, free, and expert treatment advice in case of exposure to poisonous, hazardous, or toxic substances. |
| San Leandro Police
Department Assistance & Referrals Contact Information www.ci.san-leandro.ca.us/pdplemerg.html |
Emergency assistance, contact information, and referrals. |
| Shelters Against
Violent Environments (SAVE) 510-794-6056 Office 510-794-6055 Hotline www.save-dv.org |
Provides shelter, transitional housing, crisis counseling, support groups, community education, legal clinics, and a hotline for women and children who are victims of domestic violence. |
| Xanthos,
Inc. www.xanthos.org |
Emergency shelter for youth ages 12 – 17 in Alameda County. Provides overnight shelter, laundry, showers, food, clothing, transportation, and counseling. Services are free and confidential. |
COMMUNITY ASSISTANCE |
Disabled Assistance
| Asian Community Health Services www.acmhs.org/dev_disabled.htm |
Provides services for the developmentally disabled. |
| California Relay Service 800-735-2922 Voice 800-735-2929 TTY www.callcrs.org/california_relay_service/Default.asp |
Relay operators enable TTY users to call non-TTY users and vice versa. Operators are available 24 hours a day. To use, dial 711 and provide the operator with the area code and phone number you wish to call. Local calls are free. |
Center for Independent
Living |
Providing services, advocating for, and nurturing people with disabilities to gain independence, increase their quality of life and become full participants of our society. |
| Deaf Counseling,
Advocacy & Referral Agency (DCARA) 510-483-0753 510-483-0753 TTY www.dcara.org |
Counseling, independent living skills, job training, advocacy and legal services. |
| National
Dissemination Center for Children & Youth
with Disabilities (NICHCY) 1-800-695-0285 Voice/TTY www.nichcy.org |
NICHCY stands for the National Dissemination
Center for Children with Disabilities. We serve the nation as a central
source of information on: * disabilities in infants, toddlers, children, and youth, * IDEA, which is the law authorizing special education, * No Child Left Behind (as it relates to children with disabilities), and * research-based information on effective educational practices. |
| Network of Care
- Alameda County alameda.networkofcare.org |
Countywide database of services, programs and providers for elderly, seniors, disabled and other family services. |
| Project Open Hand www.openhand.org |
Provides meals to seniors and people with HIV/AIDS. |
Employment
| Alameda County
Social Services Agency Private Industrial Council/PIC 510-670-5700 |
Provides employment and job training. |
| California State
Employment Development Department 510-286-0683 www.edd.cahwnet.gov |
Offers unemployment insurance, job finding and referral services. |
| CalWORKS
(California Work Opportunity and Responsibility to Kids) Employment
Program 510-596-0448 www.dss.cahwnet.gov/cdssweb/California_169.htm |
CalWORKs is a welfare program that gives cash aid and services to eligible needy California families. The program serves all 58 counties in the state and is operated locally by county welfare departments. If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses. |
| Craigslist www.craigslist.com/jjj/ |
Bay Area job listings. |
| Davis
Street Family resource Center - Workforce Development Program 1-877-757-3783 www.davisstreet.org/workforce.htm |
The Workforce Development program is designed to assist clients to become job ready and/or secure employment. The program consists of two components; the LFTS Collaborative and the Working Poor Employment Program. |
| Eden Area Jobs
for Youth 510-537-5627 |
Job training and placement. |
| San Leandro Chamber of Commerce www.sanleandrochamber.com/workforce.htm |
Youth Employment Services, post or search for jobs. |
Housing Assistance
| Housing
Authority of the County of Alameda 510-538-8876 www.haca.net |
Through the delivery of housing assistance and other related services, our mission is to enable our clients to become self-sufficient and economically independent. |
| CA
Department of Consumer Affairs – Tenants' and Landlords'
Rights and Responsibilities www.dca.ca.gov/legal/landlordbook |
A guide to residential tenants’ and landlords’ rights and responsibilities. |
| ECHO Housing 561 A Street Hayward, CA 510-247-8141 www.echofairhousing.org/pages/1/index.htm |
Established as a fair housing agency, ECHO has expanded to a full service housing counseling organization providing services to very low and moderate income clients. |
| Eden
Area I&R (Information & Referral) 510-537-2552 (M-F, 10-4) www.edenir.org |
Offers information on low-cost housing, available shelter space and social services in Alameda County. Calls are free and collect calls are accepted. |
| National Housing Law Project www.nhlp.org |
Provides legal assistance, advocacy advice, and housing expertise. |
| Shelter Against
Violent Environments 510-794-6055 www.save-dv.org |
Provides shelter and transitional housing for women and children who are victims of domestic violence. |
Immigrant/Refugee Services
| Afghan Center 6 Union Square, Suite 3 Union City 510-487-5440 |
Offers job development, social adjustment, information and referral, counseling, translation, and green card applications to any newly arrived immigrant. |
| Alameda County Refugee Employment Services 510-259-3861 |
Services include job training, job placement, social adjustment, and language training. |
| Asian Immigrant
Women Advocates 310 8th Street #301 Oakland, CA 94607 510-268-0192 www.aiwa.org |
Dedicated to empowering low-income, limited English speaking Asian immigrant women workers, through programs, actions, and publications. |
| Centro de Servicios 525 H Street Union City, CA 94587 510-489-4100 www.ci.union-city.ca.us/community/centro.htm |
Offers bilingual services to the low-income Spanish speaking community including: paralegal assistance, advocacy, and immigration assistance. |
| East Bay Central
American Refugee Committee 510-533-1119 |
Provides programs to improve the quality of life for Central American refugees. |
| International
Institute of the East Bay 510-451-2846 510-465-3392 www.iieb.org |
Resources for immigrants and refugees to achieve self-sufficiency and promote mutual appreciation and understanding within the community. |
| Jewish
Family & Children’s Services
of the East Bay 2484 Shattuck Avenue, Suite 210 Berkeley, CA 94704 jfcs-eastbay.org |
Counseling and services for refugees and immigrants in 9 languages. |
| La Familia Counseling
Service 510-887-1510 |
Provides bilingual, bicultural counseling, case management, youth intervention, mental health promotion, English classes, and childrens day treatment services. |
Legal Services
| Alameda County
Bar Association For lawyer referral service call 510-893-7160 For volunteer legal services call 510-893-1031 For divorce clinic call 510-893-0620 www.acbanet.org |
Resources for attorneys and the public, including lawyer referral, volunteer legal services, alternative dispute resolution, and fee arbitration. |
| American Civil Liberties Union of Northern
CA 415-621-2493 www.aclunc.org |
Provides legal assistance to protect civil liberties and constitutional rights |
| Asian Law Caucus 415-896-1701 www.asianlawcaucus.org |
General legal assistance and counseling in immigration, civil rights, and employment/labor. |
| Bay Area Legal Aid 800-551-5554 or 510-663-4744 www.baylegal.org |
Provides free legal services to low income residents of the Bay Area. Current priorities include housing law, economic security, health access, consumer protection, family law, and domestic violence. |
| California Indian
Legal Services 800-829-0284 or 510-835-0284 www.calindian.org |
Offers free legal services for low income American Indians. |
| East Bay Community Law Center 510-548-4040 www.ebclc.org |
Provides legal services to the low-income community in the areas of housing, employment and income support, HIV/AIDS law, and economic development. |
| East Bay Legal
Consultations 510-483-7803 |
Low cost legal services, specializing in family law and criminal law. |
| Family Law Facilitators Office 510-208-4969 |
Offers free services to Alameda County residents who wish to file their own paperwork/legal actions with the courts. They have a variety of workshops on how to file legal actions for child custody and visitation, divorce, and responding to a complaint for paternity. They do not offer legal advice. |
| Family Violence
Law Center 510-540-5354 www.fvlc.org |
Legal assistance and advice for victims of domestic violence. |
| La Raza Centro Legal 415-575-3500 www.lrcl.org |
Provides free legal services pertaining to immigration, housing, employment, and senior and youth law, and specifically targets low-income Spanish-speaking communities. |
| Legal Aid Society
of Alameda County 510 16th Street, Suite 560 Oakland, CA 94612 510-451-9261 |
Offers information on family law and housing law. |
| Legal Assistance
for Seniors 464 Seventh Street Oakland, CA 94607 510-832-3040 www.fightseniorfraud.org/resources/las.html |
Works to assure the independence and dignity of seniors by protecting and advocating for their legal rights. All services are free. |
| National Center for Youth Law 510-835-8098 www.youthlaw.org |
Works to protect abused and neglected children, expand access to health care, and improve child support collection. |
| Nolo Press www.nolo.com |
Publishes legal self-help manuals. |
| Superior Court of California, Alameda
County www.alameda.courts.ca.gov/courts/ |
Pay traffic tickets online, fill out forms online, find your court date, and find directions to local courthouses. |
| Victims
Legal Resource Center 1-800-VICTIMS |
Financial compensation for victims of violent crimes. |
Senior Assistance
| Adult Day Services
Network of Alameda County 510- 883-0874 www.adsnac.org |
Information, resources, and referrals. |
| City of San Leandro www.ci.san-leandro.ca.us/slseniorinfo.html |
Senior centers, activities, recreation programs, and resources. |
| Community Adult
Day Care Center at St. Peters 510-562-4037 adsnac.org/Programs/cadcasp.htm |
Affordable social day care for seniors affected by stroke, Alzheimer's, Parkinson's and other physical or mental impairments. |
| Elder Abuse Prevention 510-834-4401 elderabuseprevention@earthlink.net www.oaktrees.org/elder/ |
Works to prevent all forms of elder abuse via community and legislative advocacy, coordination of services, and community and professional education. |
| Grandparents
and Relatives as Second Parents 180 Eastmont Mall Oakland, CA 94605 510-567-1162 |
Provides support services to grandparents and relative caregivers to cope with intergenerational caregiving. |
| Lavender Seniors
of the East Bay San Leandro Community Church 1395 Bancroft Ave., Room 10 San Leandro, CA 94577 510-667-9655 www.lavenderseniors.org |
Community outreach, advocacy, and education programs for older gay, lesbian, bisexual, and transgender residents of Alameda and Contra Costa counties. |
| Legal Assistance
for Seniors 464 Seventh Street Oakland, CA 94607 Friends@lashicap.org 510-832-3040 |
Works to assure the independence and dignity of seniors by protecting and advocating for their legal rights. All services are free. |
| Network of Care
- Alameda County alameda.networkofcare.org |
Countywide database of services, programs and providers for elderly, seniors, disabled and other family services. |
| Project Open Hand www.openhand.org |
Provides meals to seniors and people with HIV/AIDS. |
| Senior Fraud
Fighter Bureau 510-233-1577 www.fightseniorfraud.org |
A program of Elder Abuse Prevention designed to educate and enhance awareness of senior fraud. |
TRANSPORTATION |
| 511 Bay
Area Travel Info dial 511 www.511.org |
Metropolitan Transportation Commission web site with travel info including public transit, traffic info, car and vanpooling and bicycling. Bus service in Alameda-Contra Costa Counties and transbay service to San Francisco is included. |
| Alameda/Oakland
Ferry 510-522-3300 www.eastbayferry.com |
Service between Alameda, Oakland and San Francisco (daily) and to Angel Island (seasonal). |
| BART (Bay Area
Rapid Transit) 510-465-2278 www.bart.gov |
Serves San Francisco, Alameda, Contra Costa, and northern San Mateo Counties, with airport shuttles between Oakland International Airport and the Coliseum BART station. |
| Bay Area Transit
Information www.transitinfo.org |
Complete listing of Bay Area transportation services, including Paratransit. |
| Freeway Service Patrol 510-464-7787 510-464-7769 TDD www.mtc.ca.gov/services/fsp/index.htm |
Provides free highway assistance throughout the Bay Area, including call boxes, towing, and other roadside help. |
| RIDES for Bay
Area Commuters www.rides.org/main/index.htm |
Information on carpooling, vanpooling, and biking. |
| San Leandro Links www.sanleandrolinks.com |
Free shuttle service from San Leandro BART to West San Leandro employment centers |
(updated
09 April 2005)